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Articles by Patrick Nolan

For Nightclubs, Upscale Casual, and Fine Dining Restaurants

Cityscape
Case Studies

We work with nightclubs, upscale casual, and fine dining restaurants to help them identify, transfer, and manage insurable risks.  We have found that most owners of restaurants and nightclubs do not have the time or expertise to read their policies instead relying on their agents to do so. 

Many agents rely on their insurance companies pre-packaged programs to provide the necessary coverage.

Like any product off the shelf, one size does not fit all.  We read policies and customize them to fit your needs.

We provide turnkey safety and loss control material that will establish your nightclub or restaurant as "Best in Class" from an insurance company perspective.  Below you will find a brief summary of some of the issues we discovered when we reviewed these nightclub/restaurant owners policies.


Account #1  Fine Dining Restaurant Group


  • No Loss of Income Coverage Due to Food Borne Illness
  • Business Income coverage written with Co Insurance Clause
  • Business Interruption Limit only provided 9 months of coverage
  • 48 hour waiting period before any loss of income would be paid
  • No Coverage for one of the entities under the Umbrella policy
  • No Coverage for two of the management companies under any of the policies
  • No Coverage for Mental Anguish
  • No Risk Transfer in Place with Suppliers, Maintenance Contractors, or Valet Service
  • No Written Loss Control Program
  • No Prearranged Medical Care for Injured Workers
  • No Ordinance or Law Coverage
  • Employee Handbook had no reference to the insured entities

Our Results: Provided solutions to all of these issues and delivered an 18.2% reduction in renewal premiums.     
 

Account #2  Well Established Upscale Casual Restaurant

  • Incorrect Experience Modification Factor:
    We reviewed the experience modification worksheet and loss history, we discovered an error in the reporting of a claim to the NCCI.  This resulted in the publication of an incorrect experience modification factor.  The experience modification factor applied to the insured’s premium was 10% higher than it should have been.  This error would have increased the workers compensation premium for the 2008, 2009 and 2010 policy renewals.   
     
  • Inadequate Utility Service Direct Damage and Time Element Limits
  • Inadequate Property Insurance Limits
  • No Loss of Income Coverage Due to Food Borne Illness
  • No Risk Transfer in Place with Suppliers, Maintenance Contractors, Valet Service
  • No Prearranged Medical Care for Injured Workers

Our Results: 10% Reduction in the experience modification factor which reduced workers compensation cost for a period of 3 years.  Increased limits of insurance, improved claims handling management, obtained additional insured endorsement from product supplier. 


Account #3  Upscale Casual and Fine Dining Restaurant Group
  • 48 Hour waiting period on all business income losses
  • No Coverage for Loss of Income due to Food Borne Illness
  • No Coverage for Leasehold Interest
  • No Coverage for Backup of Sewer and Drains
  • No Risk Transfer in Place with Suppliers, Maintenance Contractors, and Valet Service
  • No Written Loss Control Program
  • Inefficient Management of the Workers Compensation Experience Modification Factor 

This insured was advised to pay all their small workers compensation claims to keep their experience modification factor low.  We did a projection of the effect of ten $600 medical only claims. We compared the $6,000 cost of paying the claims direct versus turning them over to the insurance company.  The direct payment represented a far greater cost than the effect an increased experience rating factor would have on their premium.

Our Results: Provided solutions to all of these issues and delivered a 20% reduction in renewal premiums.


      
  GA Crandall & Co., Inc  •  708-633-8100  •  Contact by Patrick Nolan
      
   6851 W 167th St, Tinley Park Il 60477



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